Shipping policy
Worldwide Shipping
Zynella Interior proudly offers fast and reliable worldwide shipping.
Orders are processed within 24–48 hours before dispatch.
Estimated Delivery Time
Shipping times vary depending on destination.
| Location | Estimated Delivery Time |
|---|---|
| United States | 8–14 business days |
| United Kingdom | 6–12 business days |
| Canada & Europe | 8–15 business days |
| Australia & New Zealand | 8–15 business days |
| Central & South America | 10–20 business days |
| Middle East & Asia | 8–15 business days |
| Africa | 15–30 business days |
Delivery times exclude weekends, holidays, and customs processing.
In rare cases involving customs or carrier delays, delivery may take slightly longer.
Shipping Method
We dispatch orders from certified warehouses using trusted carriers such as:
EMS, USPS, Royal Mail, DHL, FedEx, China Post, Canada Post, or equivalent regional partners depending on destination and availability.
We always select the fastest and most secure dispatch option available for your location.
Order Confirmation
After placing your order, you will receive an order confirmation email.
If you do not receive it:
- Check your Spam or Junk folder
- Contact us at support@zynellainterior.com
We will resend your confirmation promptly.
Tracking Information
Once your order ships, you will receive a tracking number via email.
Tracking updates may take 2–5 business days to appear, depending on the carrier.
If tracking does not update after 5 business days, contact us and we will assist immediately.
Lost or Missing Packages
Please ensure your delivery details are accurate before completing checkout.
If an address error is identified before dispatch, we will correct it.
If an order is lost due to carrier error, we will assist with investigation and resolution.
If an error occurs on our end, we will resend your order at no additional cost.
Multiple Packages
Some items may ship separately due to warehouse availability.
If one item arrives before others, the remaining items are still in transit.
Order Cancellation
Orders may be cancelled within 12 hours of placement by emailing:
After this period, orders may enter processing and dispatch preparation.
Returns may still be initiated once the item is delivered, according to our Returns Policy.
Need Assistance?
For any questions regarding shipping:
We are committed to ensuring a smooth and reliable delivery experience.